Transforming your ideas into digital reality
At Etheric Digital, we merge the best of both worlds—our team's experience from leading consulting firms and elite management institutes with the agility and dedication of a passionate startup.
Headquartered in Bangalore, India, we are committed to delivering top-notch IT consulting, software development services and solutions, including web-based development, staffing, and ERP.
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Address
Plot # 2/211, 2nd main, VKC Developers Ashwath Nagar, Marathahalli Bangalore 560037.
Services
Cloud Migration and Hosting Services
TThe deployment of Siebel CRM on Oracle Cloud Infrastructure ensures seamless integration with cloud resources, enhancing scalability and performance. Our services include readiness assessments, secure data migration, and managed services to guarantee a smooth and efficient implementation.We also offer ongoing support for lasting success.
Service Cloud & Customer Support Solutions
We provide omnichannel support across Web, Chat, Voice, Email, and SMS, ensuring seamless communication with customers through their preferred channels. Our solutions include self-service portals, AI-powered case deflection, and automated service management to enhance efficiency and customer satisfaction.
Dynamic AI Assistants for Support Teams
We offer sentiment analysis and real-time coaching insights to enhance customer interactions and improve agent performance. Our solutions also include automated reply suggestions, intelligent ticket routing, and comprehensive customer profiles, streamlining support processes and delivering personalized experiences.
Sales Cloud Solutions
We provide a 360° customer view to enable data-driven sales strategies, offering a comprehensive understanding of customer behavior and needs. Our solutions also include automated opportunity tracking, pipeline forecasting, and streamlined sales workflows, driving efficiency and improving sales outcomes.
Salesforce Implementation & Customization
We offer end-to-end CRM setup across Marketing, Sales Cloud, Service Cloud, and Experience Cloud, ensuring a unified platform for all customer interactions. Our solutions include customized workflows and automation, leveraging Force.com and Lightning Web Components (LWC) to enhance functionality.
Industry-Specific Solutions
In Telecommunications, we specialize in managing complex service bundles and order fulfillment to streamline operations. For the Automobile industry, we focus on enhancing customer engagement and optimizing operational efficiency. In Healthcare, we ensure compliant patient management and support clinical research.